Refund policy

We want you to love your purchase. If something isn't right, we're here to help.

Returns & Refunds

We offer refunds, returns, or replacements for:

• Wrong items received
• Damaged or defective products
• Eligible customer satisfaction requests, even when the product is not damaged or defective.

Please contact us within 30 days of delivery for any of the above requests. For customer satisfaction requests, we may offer a free return, replacement, or refund depending on the circumstances and eligibility. Any return-shipping requirements will be communicated before the return is approved.

Contact us at support@bokustudio.com with your order number and photos of the product.